Returns & Exchanges
At Iconic Puzzles, we want you to be completely satisfied with your purchase. If your new fashion piece doesn't fit your style or size, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging with all tags attached, ensuring the garment is in unworn and unwashed condition.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing